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Digital payments adoption accelerates in emerging markets

Digital payments adoption accelerates in emerging markets

05/16/2025
Felipe Moraes
Digital payments adoption accelerates in emerging markets

Across emerging economies, the shift from cash-based transactions to digital payment systems is gaining unprecedented momentum. Consumers and businesses alike are embracing new financial technologies, driven by convenience, security, and inclusivity. This rapid change is reshaping the way people shop, send remittances, and manage daily expenses.

Recent data reveals that 75% of adults globally now use digital payment methods as of 2024. In regions once constrained by limited banking infrastructure, innovative mobile and online solutions are rewriting economic narratives. From bustling cities to remote villages, digital payments are enabling a more connected and equitable financial landscape.

Global and Regional Momentum

Adoption rates vary by region, reflecting local drivers and infrastructure. North America leads with an 85% digital payment penetration, fueled by contactless payments and e-commerce growth. Europe follows closely at 80%, spurred by mobile wallet expansion at point-of-sale terminals.

Asia-Pacific recorded a remarkable 25% year-on-year growth in transaction volume, driven by powerhouses like China (72% adoption) and India (46%). Latin America reports a 70% usage rate, with Brazil’s Pix ecosystem engaging 153 million users—over 70% of the population. In Africa, 60% of adults use digital payments, largely through mobile-first solutions and low-cost smartphones.

Key Drivers of Rapid Expansion

Several key factors underpin the surge in digital payments across emerging markets. These drivers not only explain current growth but also point to sustainable pathways for continued expansion.

  • Mobile Internet and Smartphone Penetration: Affordable devices and expanding network coverage.
  • COVID-19 Pandemic: Accelerated shift to contactless payments and online commerce.
  • Financial Inclusion Efforts: financial inclusion for unbanked communities via digital wallets.
  • Government & Regulatory Support: National platforms like Pix in Brazil and QR standards in Southeast Asia.
  • Consumer Demand: Preference for fast, seamless payment experiences.

Together, these factors create a reinforcing cycle: as more users adopt digital payments, infrastructure investments and service innovations multiply, further lowering barriers and enhancing user trust.

Technology Innovations Fueling Growth

Emerging markets are at the forefront of deploying cutting-edge technologies to improve payment efficiency, security, and user experience. From AI-driven fraud detection to open banking frameworks, innovation is the backbone of this transformation.

  • Digital Wallets: Dominant in APAC e-commerce (70%) and POS transactions (50%).
  • Real-Time Payments: real-time instant transfer capabilities in India and Southeast Asia.
  • Artificial Intelligence: Automated fraud detection and compliance monitoring.
  • Open Banking & APIs: open banking and API integration among fintechs and banks.
  • Central Bank Digital Currencies: central bank digital currency exploration to boost inclusion.

These technology trends not only enhance transaction speed and transparency but also empower smaller merchants and unbanked populations to participate fully in the digital economy.

Case Studies: Pioneers Leading the Way

Several platforms stand out for their transformative impact, serving as blueprints for other markets to follow:

M-PESA (Kenya): Launched in 2007, M-PESA has achieved nearly universal adoption in Kenya, with 80% of adults using mobile money for payments, savings, and credit services.

Pix (Brazil): Since its 2020 launch, Pix has attracted 153 million users, handling 20% of national e-commerce volume by 2024 and enabling instant peer-to-peer transfers.

Alipay & WeChat Pay (China): Together, these giants support 72% adoption, integrating payments into social media, shopping, and ride-hailing apps.

GCash & Maya (Philippines): With 83%/65% adult coverage, these e-wallets have become the primary tool for remittances, bills payment, and small merchant transactions.

GoPay (Indonesia): Offering 100 free transfers per month, GoPay addresses the needs of 97 million unbanked adults, driving widespread acceptance among microentrepreneurs.

Challenges on the Path Ahead

Despite impressive gains, several barriers remain before digital payments can reach full potential:

Cybersecurity risks are rising in parallel with adoption. Payment fraud is forecast to increase by $10 billion between 2023 and 2028. Regulators and service providers are increasingly relying on AI tools to detect and prevent fraudulent transactions.

Regulatory frameworks in many countries are still evolving. Striking a balance between consumer protection, data privacy, and innovation-friendly policies requires ongoing dialogue among stakeholders. Legacy banking institutions sometimes resist open models that challenge traditional revenue streams.

Infrastructure gaps—such as inconsistent network coverage and limited digital literacy—continue to exclude remote and underserved populations. Bridging these divides is essential for equitable growth and long-term stability.

Strategies for Sustainable Adoption

To overcome obstacles and maintain momentum, a coordinated approach is essential. Policymakers, fintechs, and financial institutions must collaborate on targeted interventions.

  • Expand digital literacy programs tailored to rural and low-income communities.
  • Invest in robust cybersecurity frameworks and data protection standards.
  • Encourage public-private partnerships to build resilient digital infrastructure.
  • Foster cross-border payment interoperability and regulatory harmonization.

By focusing on these strategic pillars, stakeholders can ensure that digital payments remain secure, inclusive, and accessible to all.

The outlook for digital payments in emerging markets is brighter than ever. Projections indicate nearly 1.9 trillion annual transactions by 2025, with adoption rates surpassing 80% in many regions. As fintech ecosystems mature and global connectivity improves, digital payment platforms will play an increasingly vital role in driving economic growth, reducing poverty, and enhancing quality of life.

The narrative unfolding in emerging markets offers valuable lessons for developed economies and underscores the universal promise of digital finance: a future where every individual has the tools to engage confidently in the digital economy, unlocking new opportunities for prosperity and social empowerment.

Felipe Moraes

About the Author: Felipe Moraes

Felipe Moraes